We’re ready to help
Machine Support
Need help with your Cougartron machine?
Register your machine, request a repair, or get practical help from people who know the equipment.
Whether you’ve just bought a weld cleaner, need help choosing consumables, or have a machine that is not behaving as it should, start here.
Send us the machine model, serial number, photos if useful, and a clear description of what is happening. We’ll help you take the next right step.
What do you need help with?
Register your machine
Recently bought a Cougartron machine? Register it here so your warranty details are recorded properly.
Request a repair
If your machine needs inspection, service or repair, use the repair request route so we get the right details from the start.
Get setup help
Not sure about brushes, fluids, settings, cables, marking sets or the right accessory? Send us the machine model and the job.
Register your Cougartron machine.
Use this form to register your machine and help us keep the right warranty and support information on file.
Have these details ready if you can:
- Machine model
- Serial number
- Purchase date
- Dealer or distributor name
- Your company and contact details
Better information now makes support faster later.
Machine not working as it should?
Don’t guess. Send the right information first and we’ll help you work out the next step.
The repair request page is the best route if your machine needs inspection, service or return details. It already includes return information for the US and the rest of the world.
Get to the right place faster.
Send the details that save time.
If you need help with a machine issue, give us as much practical information as you can. You do not need a perfect technical report. A clear description and a few photos can save a lot of back and forth.
- Machine model and serial number
- Photos of the machine, cables, handle and connectors
- What fluid, brush or accessory you are using
- What material and weld type you are working on
- What the machine is doing — or not doing
- When the issue started
The more we can see, the faster we can help.
Need to speak to a Cougartron office?
European Headquarters
Cougartron ApS
Brydehusvej 23
2750 Ballerup
Denmark
Tel: +45 43 46 20 10
Email: sales@cougartron.com
United Kingdom
Cougartron UK
A2 Parkway West, Cranford Lane, Hounslow
Middlesex, TW5 9QA
United Kingdom
Tel: 0121 368 0097
Email: sales.us@cougartron.com
Not sure what the problem is?
That’s fine. Send us the machine model, a photo, and what is happening. We’ll help you work out whether it is a setup issue, consumable issue, accessory mismatch or repair case.