Geschäftsbedingungen

Wir bei www.cougartron.com hoffen, dass unsere Geschäftsbedingungen einfach zu verstehen sind. Bitte zögern Sie aber nicht uns anzurufen oder uns eine E-Mail zu senden, wenn Sie Fragen hierzu haben. Wir gehen davon aus, dass Sie unsere Geschäftsbedingungen akzeptieren, wenn Sie einen Onlinekauf tätigen.

Diese Bedingungen haben keinen Einfluss auf Ihre gesetzlichen Rechte eines Kunden.

Kontakt

Brydehusvej 23
2750 Ballerup
Dänemark
sales@cougartron.com
Tel: +45 4346 2010

Preise

Alle Preisangaben beziehen sich auf Ihre angegebene Adresse und sind inkl. der jeweils gültigen MwSt. Preise können sich ohne Ankündigungen ändern.

Produktbezeichnungen und Fotos

Der Grossteil der hier gezeigten Produkte hat eine Vielzahl von Hauptmerkmalen. Es ist daher leider nicht möglich die kpl. Details aller Produkte aufzuführen. Eventuelle fehlerhafte Angaben werden sofort nach bekanntwerden korrigiert. Die kpl. Produktspezifikationen sind auf Anfrage von unserem hilfsbereiten Vertriebsteam erhältlich.

Die gezeigten Fotos dienen der Darstellung der vom Hersteller ausgewählten Produkte. Die Farben und Formen der gezeigten Produkte können möglicherweise vom aktuellen Produkt abweichen. Abweichungen können auch durch die Bildqualität entstehen.

Zahlung

Payment can be made by Visa, Master Card, Delta, or Maestro via our secure payment provider Stripe.

You can also apply for a Business Account which, if approved, allows you to pay by invoice.

Lieferfähigkeit

We do our very best to show only products we have in stock on our site (unless otherwise stated i.e. special orders). However, popular products can go out of stock quickly. In the unlikely event of this happening, when we receive your order we will email you with the expected delivery time.

If you decide not to continue with your order any sum debited by us from your credit card will be re-credited to your account and we will notify you at the email address given by you on your order form. The refund will be made as soon as possible and in any event within 30 days of your order.

Rabatt-Codes

Online discount codes are subject to Cougartron discretion and can only be used online unless stated.

Sicherheit

We take every precaution to protect your information both online and offline. We believe that secure electronic privacy is crucial for the ongoing success of the Internet as a service, commercial, and entertainment medium.

Your privacy is our concern. Your credit card details are verified by Stripe secure gateway. This means that we at Cougartron do not see your credit card details at all.

Reklamationen

In the event that we fail in meeting our high standards of customer service please contact our Customer Services department by e-mail sales@cougartron.com or call Customer Services on +45 4346 2010

Alternatively, you can write to us at this address:

Cougartron
Brydehusvej 23,
2750 Ballerup
Dänemark

Please provide as much detail of your complaint as possible, including product details, dates and times of communication with our company where applicable.

We endeavor to respond to all complaints within 3 working days advising you the estimated time the complaint should take to resolve. We will also advise you of the progress of your complaint on a regular basis should it not be resolved within 7 working days.

Garantie

All our products are supplied with a manufactures guarantee for a minimum period of one year from the date of delivery. These guarantees cover domestic use only and exclude faults caused by accidental damage, misuse or neglect.

Rückgabe / Erstattung

We want you to be delighted with your order. If you wish to cancel your order you may do so at any time from the day you placed the order, up to 7 working days starting the day after you received the goods without reason.

Your cancellation request must be received in writing to:

Cougartron
Brydehusvej 23,
2750 Ballerup
Dänemark

Or by email: sales@cougartron.com

A refund of all monies including postage and packing charges will be made within 30 days of cancellation. Where the goods are not faulty or wrongly delivered by us the goods must be returned at your cost.

If you are not able to return the goods can arrange to collect the goods and deduct the direct cost from the refund.

You can return the goods to:

Cougartron
Brydehusvej 23,
2750 Ballerup
Dänemark

Beschädigte Ware

On receipt of your goods from Cougartron, please inspect and inform us immediately of any damages or missing items within 48 working hours. This does not affect your statutory rights as a consumer.

Cougartron
Brydehusvej 23,
2750 Ballerup
Dänemark
sales@cougartron.com
Tel: +45 4346 2010

Opening hours – 6am to 5pm Monday – Friday (not including Bank Holidays)

Closed Saturdays and Sundays

Fehlerhafte Ware

If your goods develop a fault within 7 days of receipt please contact us to arrange return and inspection. Generally, we will exchange or refund the item provided it is ‘as new’ and has no faults caused by accident, misuse or neglect.

You must notify us of any damages or missing items within 7 working days. This does not affect your statutory rights as a consumer.

If your goods develop a fault after 7 days and within its 12 months guarantee we will arrange to repair and return or replace the product to you free of charge.

This does not affect your statutory rights.

For further information contact us:

Cougartron
Brydehusvej 23,
2750 Ballerup
Dänemark
sales@cougartron.com
Tel: +45 4346 2010

Opening hours – 6am to 5pm Monday – Friday (not including Bank Holidays)

Closed Saturdays and Sundays

 

Unternehmen

COUGARTRON (part of the BM Group International)

Brydehusvej 23
2750 Ballerup
Dänemark
sales@cougartron.com
Tel: +45 4346 2010